Well, I don't know how, but we have our internet, phone and TV back!!! However, I realllllly don't know how it happened.
Monday morning hubby went to raise some hell at Telmex. Hubby really is a softy so I'm sure it went something like this "Excuse me Sr, but I need to speak with someone to get my lines fixed, NOW, please". Woooow...scarry hubbs!!! Mr. Jose the manager advised hubby that they will do what they can....today.
Hubby and I had to head to our suegros place to use their internet. Without this, hubby doesn't work. Without work, we have no money. Without money, well you get it!!!Hubby had specifically asked Jose the manager to call us if someone was coming to the house. We didn't recieve a call all day, and weren't expecting much. Well, to our surprise when we came home around 5:30 that afternoon we saw a note left on our gate from Telmex. The note didn't say anything, not at what time they came, not at what time or day they'd be back. Nada. Hubby was not impressed as he had specifically asked them to call, and they didn't. SHOCKER!
Okay, well I'm going to have to take some of this smack talk back in a few minutes.... Later that evening we were heading for dinner. We do have an ADT alarm for our house, and we wanted to check it. Some reason we ended up picking up our telephone line, and voila, there it was. We had a signal people. We quickly checked the internet. Voila. Internet, then TV!!!!
Somehow that day Mr. Jose was able to fix everything without stepping a foot into our house, and/or yard? I have noooo clue how, but I don't care. Telmex came through, and in a BIG way.
Nonetheless, we are having Cablemas come today. We are still keeping our services with Telmex (for hubbys work), but we are also going to pay a little bit extra to have Cablemas as our back-up. Afterall, when it comes to businesss (or other things), you don't want to put all your eggs into one basket.
Okay, well I'm off for a workout and some Spanish lessons!!!! Chat soon amigos/as!!!
I am a proud Canadian living south of the border in Cancun, Mexico. I left the snow behind for the sand, and am learning to love my new life!
Showing posts with label telmex. Show all posts
Showing posts with label telmex. Show all posts
Wednesday, September 29, 2010
Sunday, September 26, 2010
It's happening again!!
We do not have internet. Which means we do not have television. It just so happens to also mean we do not have a telephone line. It has been 3 days of hell.... LOL. Okay, I am over-reacting just a little, but what the heck? Thank goodness I've been busy!!!
Telmex has been horrible to deal with as usual. We have gone in a few times, we have called their customer service department a few times to report our issues. Every person we speak with tells us another story, and gives us another number to call. Also, each person promises to have someone at our house "today". Well it's been 3 days of waiting, and nada. I have nooooooo idea how long this is going to last for.
How can the richest man in the world be proud of a company that SUCKS so bad. Or maybe that is WHY he's the richest man in the world - monopoly.
It may be a few days before my next post. I'm at my Suegro's right now trying to catch up a bit!!! Soooo sorry to those that I do not email back, but I will get to them!!!!
Why am I paying for 3 services that are not working? This problem has been continuous, and so far Telmex just doesn't care. Grrr....... sooooo frustrating.
Until next time amigos!!!!!!
Telmex has been horrible to deal with as usual. We have gone in a few times, we have called their customer service department a few times to report our issues. Every person we speak with tells us another story, and gives us another number to call. Also, each person promises to have someone at our house "today". Well it's been 3 days of waiting, and nada. I have nooooooo idea how long this is going to last for.
How can the richest man in the world be proud of a company that SUCKS so bad. Or maybe that is WHY he's the richest man in the world - monopoly.
It may be a few days before my next post. I'm at my Suegro's right now trying to catch up a bit!!! Soooo sorry to those that I do not email back, but I will get to them!!!!
Why am I paying for 3 services that are not working? This problem has been continuous, and so far Telmex just doesn't care. Grrr....... sooooo frustrating.
Until next time amigos!!!!!!
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